Returns & Exchanges

At ShieldSquare, we stand behind the quality of our products and offer a 30-day hassle-free return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to help you process a return or exchange quickly and efficiently.

Return Process

• 1.
  Initiate Your Request

  Log in to your ShieldSquare account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.